Conversational AI holds great promise to drive new opportunities for engaging consumers and customers across all industries. In healthcare, the stakes are high – especially as organizations explore opportunities to leverage this new digital channel to improve care while also reducing costs.
- How far away is conversational AI from landing in healthcare?
- What should healthcare organizations consider when thinking about virtual assistants through chatbots or voice?
- What blind spots do organizations now have when considering an investment in chatbots and voice applications?