{"id":7995,"date":"2011-09-20T18:01:20","date_gmt":"2011-09-20T18:01:20","guid":{"rendered":"http:\/\/www.matthew-j-smith.com\/?p=7995"},"modified":"2014-10-01T18:03:37","modified_gmt":"2014-10-01T18:03:37","slug":"sales-planning-best-practices-setting-goals-and-targets","status":"publish","type":"post","link":"https:\/\/www.matthew-j-smith.com\/?p=7995","title":{"rendered":"Sales Planning Best Practices &#8211; Setting Goals and Targets"},"content":{"rendered":"<h2>&#8220;Plan Your Work, Work Your Plan&#8221; &#8211; Setting Sales Goals and Targets<\/h2>\n<p>We have devoted several posts recently to the importance of sales planning, including: The Complete 2012 B2B Sales Planning Outline&#8230; And It&#8217;s Only 359 Words<strong> and <\/strong>Proof That Sales Planning Increases Win Rates<strong>.\u00a0<\/strong><\/p>\n<p>If you consider that the B2B sales plan sets the course for <em>everything<\/em> that goes into a successful sales year, the initial section of the sales plan, &#8220;Goals and Targets,&#8221; establishes the course for the actual written plan. Let&#8217;s take a closer look at this critical section and consider the required outcome of each key point.<\/p>\n<p><strong>The 5-Step B2B Sales Planning Handbook<\/strong><\/p>\n<p><strong>Step 1: Sales Goals and Targets<\/strong><\/p>\n<ul>\n<li>Setting your annual sales goals and revenue targets<\/li>\n<li>Prioritize challenges that could keep you from hitting your targets and create a defensive strategy for each<\/li>\n<li>Define changes and investments that must be made to achieve success<\/li>\n<\/ul>\n<p><strong>1.\u00a0 Setting Sales Goals and Revenue Targets<\/strong><\/p>\n<p>Although goals and targets are often used synonymously, they are in fact quite different.\u00a0\u00a0\u00a0 Compare their definitions*<\/p>\n<p><strong>Goals<\/strong>: Destinations or where we want the business to be and feel, <em>for example<\/em>:<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0 Relationships<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0 Reputation<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0 Image<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0 Sustainability<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0 Culture<\/p>\n<p><strong>Targets<\/strong>: Specific results we want the business to achieve, progress markers to attaining goals; for example:<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0 Revenue<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0 Profit<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0 Market share<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0 Recognition<\/p>\n<p>An example of how Goals and Targets work together in this opening section of your sales plan could look like this.<\/p>\n<p><em>Goal: Establish two new relationships per quarter in the US Financial and Accounting Outsourcing practice.\u00a0 The targeted annual contract value of each new relationship is $2 million.<\/em><\/p>\n<p><strong>2. Prioritizing Challenges and Creating Defensive Strategies<\/strong><\/p>\n<p>Consider your last couple sales years and think about those things that kept you from achieving all your sales targets.\u00a0 Be as specific as possible while keeping it functionally focused &#8211; not personal.\u00a0\u00a0 For example: Need more qualified output from marketing&#8217;s lead generation programs (instead of <em>actually naming<\/em> the VP of Marketing as the problem).<\/p>\n<p>Here&#8217;s a simple but effective template for listing out challenges, their impact and priority, and assigning responsibility to minimizing them.<\/p>\n<p><a href=\"http:\/\/3forward.com\/wp-content\/uploads\/2011\/09\/Challenges.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-full wp-image-4737\" title=\"Challenges\" src=\"http:\/\/3forward.com\/wp-content\/uploads\/2011\/09\/Challenges.jpg\" alt=\"\" width=\"860\" height=\"166\" \/><\/a><\/p>\n<p><strong>3.\u00a0 Defining Changes and Investments Needed to Achieve Success<\/strong><\/p>\n<p>You are likely in the same boat as most sales leaders heading into a new year: <span style=\"text-decoration: underline;\">You&#8217;re getting a quota increase.<\/span> In the old days we might grumble a little, play around with territories and headcount then tell the CEO we need another seven incremental sales reps to meet the new number.\u00a0 Your best expectation would have been for one or two of the seven to make quota.\u00a0 The others become permanent &#8220;C&#8221; players or simply fail miserably.<\/p>\n<p><strong>More Effective Approaches to Investing in Sales Success<\/strong><\/p>\n<p>Yes, headcount is still a critical success factor for a sales team expected to make its number.\u00a0\u00a0 However, studies of best-in-class sales teams <em>clearly demonstrate<\/em> many other vital approaches to improving effectiveness and revenue that simply make your existing A, B and even C performers better.\u00a0\u00a0 <em>(Fire the D&#8217;s, but that&#8217;s already in your plan, right?).<\/em><\/p>\n<p>Here are five areas of your sales model that will benefit big time from focus and investment.\u00a0\u00a0 They are proven to create permanent increases in both win-rates and quota attainment for B2B sales teams.<\/p>\n<ul>\n<li>Establishing a formalized sales process, including targeted account planning<\/li>\n<li>Sales manager effectiveness training and industry-specific rep training<\/li>\n<li>Lead segmentation and a marketing automation system<\/li>\n<li>Sales leaders dashboard<\/li>\n<li>Sales intelligence, prospect profiling and industry monitoring<\/li>\n<\/ul>\n<p>There you have an example of <strong>Setting Sales Goals and Targets<\/strong>, the first section in creating your new sales plan.\u00a0\u00a0 You can clearly see why getting this area <em>down on paper<\/em> establishes the foundation for everything else in your plan.<\/p>\n<p>*From my well-worn version of <a href=\"http:\/\/www.amazon.com\/Marketing-Plans-That-Work-Second\/dp\/0750673079\/ref=cm_cr_pr_product_top\">Marketing Plans that Work &#8211; Targeting Growth and Profitability<\/a>, copyright 2002.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Plan Your Work, Work Your Plan&#8221; &#8211; Setting Sales Goals and Targets We have devoted several posts recently to the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[36],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=\/wp\/v2\/posts\/7995"}],"collection":[{"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7995"}],"version-history":[{"count":1,"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=\/wp\/v2\/posts\/7995\/revisions"}],"predecessor-version":[{"id":7996,"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=\/wp\/v2\/posts\/7995\/revisions\/7996"}],"wp:attachment":[{"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7995"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7995"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.matthew-j-smith.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}