Many heralded 2015 as the YEAR of the ROBOT, but as my Cognizant colleague Rob Brown points out, “It’s not really about “the robot” at all. It’s about smart data that stems from process automation to help businesses – and the people that work for them – get more intelligent.” In other words, process automation isn’t resulting in the wholesale replacement of people by software robots as many predicted – and some still do. Rather, it’s enabling people to use their creative skills to interpret data, add value to business plans and collaborate more with their customers, partners and colleagues.

While the concept is straightforward, the path to automation success often requires reevaluating core business processes and the traditional operating models that support them. New research from HfS, in partnership with Cognizant, illustrates that many enterprise buyers from progressive companies around the globe are responding with As-a-Service strategies using smart robots as an intelligent force-multiplier for smart people.

On Tuesday, October 13th, Rob and I have the pleasure of joining HfS President and CEO Phil Fersht and Chief Research Officer Charles Sutherland to share success stories, lessons learned and best practices from the automation front lines. Topics we will cover include the following:

  • To what extent are businesses using robots for knowledge processes solely for cost savings, efficiency gain or true differentiation?
  • How can businesses tap the real prize of RPA: intelligent outcomes as a force-multiplier for smart people?
  • What are the real results on efficiency (money saved) versus enhancement (analytics and meaning-making) outcomes?
  • How should buyers calibrate their short, medium, and long-term strategies on adoption of intelligent automation?
  • How can functional leaders (like IT, process owners, chiefs of data science) collaborate and commit to deliver, given the stakes are high and all are presented with huge opportunities – and potential risks?
  • What is the realistic impact on future labor – will we really see mass job elimination, or a mass creation of more relevant, valuable roles for staff?
  • What’s next in Intelligent Process Automation?

What you won’t hear are promises of some automation nirvana like end state that’s hard to understand can’t really be delivered anyhow. So if you’re looking for straight talk, zero-hype and… raw truth please join us and have your questions ready!

Register Here: The Raw Truth About Intelligent Automation